Parking. Please provide sufficient *extra* time to find street parking as we are unable to accommodate appointments for clients who are more than 10 minutes late. See our policies below for further details.
Closed on Sundays, Mondays, & Thursdays. The salon is closed on Sundays, Mondays, and Thursdays. While an employee is checking emails, there will be a longer than normal response time. We do not have someone answering the phones S, M, Th.
Booking Notice. We are often booked out many weeks in advance. Please consider pre-booking future appointments if you are looking for a specific date and time, and when rescheduling, please be mindful we may need to book several weeks out from the original appointment.
SENSE Policies
Late Policy. We may have to reschedule your appointment if you are more than 10 mins late because of the tight schedules we maintain. You are responsible for the cost of your service if we are unable to see you at the time of your arrival. Please call 202-290-3113 if you are running behind for any reason.
Cancellation Policy. We require a credit or debit card on file to secure all bookings. Please call or email to cancel your appointment with a minimum 24-hour notice. Late cancellations and no-shows will result in a 50% charge of services to your card on file. This policy is meant to ensure appointment efficiency and to protect stylists. Clients who violate this policy two or more times are subject to a 100% charge of services to your card on file.
Drugs & Alcohol. Alcohol and/or drugs are not permitted at Sense. Noticeably impaired clients will be turned away at our discretion and charged the full cost of the missed appointment. If you become significantly impaired during your appointment, you will be asked to leave and not return.
No Buddy System. We are asking you to come solo to your appointment when possible. Our space is tiny. Partners and kids are lovely, but unfortunately, we just don't have loads of space to host. Pets (big and small) are always welcome!
Kids' Cuts. We are only accepting clients aged 18 years or older.
Color Corrections & Transformations. We require a complimentary consultation for corrections and major projects to book the correct service time and price.
Book an appointment with us.
Chiropractic and healing services can be booked here.
For hair color & cut services, please fill out the form below and we’ll get back to you to schedule your appointment!